Shipping policy

This document sets out the shipping policy that applies to customers that make a purchase at KV Scentuals.co.uk  If you have any questions, please contact our customer service team at kvscentuals@gmail.com

Shipping Options & Delivery Costs

We offer various shipping options - you will be asked to select a shipping method at checkout.

Order Processing Time

All orders placed before 11am Tuesday to Friday are processed and dispatched the same day, all orders placed after will be dispatched on our next working day. All orders placed during the weekend or on a public holiday will be sent on our next business day.

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.

International Orders

Unfortunately, due to new legislative rules, restrictions and regulations we are unable to post Internationally.

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.

 

 

 

SHIPPING POLICY DATE

20^th August 2025